Updated: 15th July 2017
EuroTower has a strong respect for your personal privacy and the protection of your data. We will only collect data when it is absolutely necessary to conduct our business.
We will never sell, rent or otherwise distribute or intentionally make your personal information public.
1.0 Personal Information that this website collects and why we collect it
This website collects and uses personal information for the following reasons:
1.1 Website “Visitor” Tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third-party data processor (see Section 5.0 below).
GA makes use of cookies, details of which can be found in see Section 3.0
1.2 Our Blog / News Section
Should you choose to add a comment to any posts that we have published on our blog (news), the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below. Only your name will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.
Your comment and it’s associated personal data will remain on this site until we see fit to either 1.) remove the comment or 2.) remove the blog post. Should you wish to have the comment and it’s associated personal data deleted, please email us here using the email address that you commented with.
If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.
1.3 Contact Forms and Email Links
Should you choose to contact us using the contact form on our Contact us page, or an email link like dataprotection@eutower.com, none of the data that you supply will be stored by this website. The resulting email message will be transmitted and stored on Google’s G-Suite (see Section 5.0).
2.0 How We Store Your Personal Information
As detailed in section 1.2 above, if you submit a comment to a blog post published on this website some personal information will be stored in this website’s database. This is currently the only occasion where personal data will be stored on this website.
This “comment data” is currently stored in an identifiable fashion; a limitation of WordPress (the content management system that this website is built on). In the near future, we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.
3.0 Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. This table below explains the cookies we use and why.
First-Party Cookies
These cookies are set by this website:
| Cookie | Category | Duration | Description |
| PHPSESSID | Strictly Necessary | Until you close your browser | To maintain information about each visit to the website and enable core site functionality. This cookie does not contain any personal information and only lasts for the duration of your visit. |
| wordpress_test_cookie | Strictly Necessary | Until you close your browser | A test performed to see if cookies are enabled on your browser. |
| wordpress_* | Functionality | 12 months | Used to maintain any user’s identity if they log into the site. Only applicable for website administration and development. |
| wordpress_logged_in_* | Functionality | 12 months | Used to maintain any user’s identity if they log into the site. Only applicable for website administration and development. |
| wordpress_sec_* | Functionality | Until you close your browser | Used to maintain any user’s identity if they log into the site. Only applicable for website administration and development. |
| comment_author, comment_author_email, comment_author_url | Functionality | 2 weeks | These cookies are set by WordPress when a visitor leaves a comment against a blog. We have disabled this functionality, using a plugin, so these cookies will no longer be set. |
| wp_dlm_downloading | Functionality | 60 seconds | The cookie stores the version code of the file last downloaded by the client for 60 seconds, and then the cookie expires and is automatically deleted. It serves to prevent the server-side download counter from incrementing multiple times if a user double-clicks a link or if their browser/download-client makes multiple requests to download a file within a 60 second window. No personally identifiable information is stored in the cookie. |
| cookie_notice_accepted | Functionality | 12 months | Records that you have seen and actioned our cookie banner.
|
Third-Party Cookies
Third-party cookies are are set and managed by an external website, when you use this website.
Google Analytics will only be set if you click “I Accept” on our cookie banner:
| Cookie | Category | Duration | Description |
|---|---|---|---|
| _ga | Analytical | 2 years | We use Google Analytics software to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. We have opted to anonymise any IP information and not to share our analytics data with anyone.Google Analytics stores information about:
For further information on Google Analytics cookies, please visit Google Analytics Cookie Usage on Websites or view the Google Privacy Policy . |
| _gat | Analytical | 10 minutes | Google Analytics cookie – see above (used to throttle request rate) |
| _gid | Analytical | 24 hours | Google Analytics cookie – see above (used to distinguish users) |
We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. We do automatically log user’s IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics which the business uses to evaluate the use of our website.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics (GA) across all websites visit http://tools.google.com/dlpage/gaoptout
4.0 Web Hosting
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS. We perform regular updates to our WordPress website to keep it as secure-as-possible (using a notification plugin, and RSS feeds, to inform of us of any updates). Admin access is further restricted using two-factor authentication.
Our website is hosted by 1and1 within in an EU datacentre. Full details of 1and1’s data centres can be found on the 1and1 website.
5.0 Our Third-Party Data Processors
We use a number of third parties to process personal data on our behalf. These third-parties are based in the USA and are EU-U.S Privacy Shield compliant.
- Google (Privacy policy) – Email and analytics
- Gravatar (Privacy policy) – Blog comment avatars
6.0 Data Protection Contact
If you have any requests, or concerns, please get in touch:
EuroTower
20 – 22 Wenlock Road
London
N1 7GU
Telephone: +44 (0)208 819 3860
Email: dataprotection@eutower.com
7.0 Changes to our Privacy Policy
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the changelog below.